HubSpot alternative.
HubSpot is a CRM with marketing and sales, plus service. Yusral is built to follow up customer questions, in every team of your business.
The difference.
HubSpot
One platform for marketing, sales and service.
- CRM
- Email campaigns
- Deals
- Help Desk
- Knowledge base
- Live chat
Yusral
One place where every customer question gets an owner.
- Email becomes a case
- Your word
- Tasks
- Planning on Outlook
- AI, off by default
- Multiple companies
Side by side.
| Feature | Yusral | HubSpot |
|---|---|---|
| Built for | Following up customer questions, in every team | CRM, marketing and sales, with service |
| Email becomes a case or ticket | Yes, automatically, through Microsoft 365 or IMAP | Yes, through the Help Desk in Professional, without IMAP |
| Log tickets by hand | Yes, in every plan | Yes, also in the free plan |
| Marketing and sales | Deliberately not | Email campaigns, deals and quotes |
| Knowledge base and SLAs | Not yet | From Professional |
| Live chat on your website | No | Yes, also free with HubSpot branding |
| AI assistant | Model in the EU, off by defaultIn Professional | Customer agent from Professional, on HubSpot Credits |
| MCP integration | Built-in MCP serverIn Professional | MCP server for CRM data, tickets included |
| Getting started | On your own, no mandatory onboarding | Paid onboarding required from Professional |
| Free plan | No, but a 14-day trial | Yes, for up to 2 users |
| Entry price | From €20 per user per month | Starter €7 per seat per month, billed yearly, with a temporary discount |
| Email as a ticket, from | €20 per user per month | €90 per seat per month, plus onboarding |
Information about HubSpot, as shown for Belgium, checked on 6 November 2026. Sources: pricing, connecting a help desk channel, inbox and help desk, MCP server. Prices and features may change. HubSpot prices billed yearly, in euros; billed monthly, Starter is €10 and Professional €100 per seat. Yusral price: Starter billed yearly, excl. VAT; AI and MCP are part of Professional (from €32.50). HubSpot is a brand of its owner.
Why Yusral?
Service without a sales machine.
Yusral revolves around your customer’s question, not your pipeline. You don’t pay for campaigns you never send.
Email turns into work straight away.
Connect your mailbox through Microsoft 365 or IMAP. New emails become a case on their own, already in Starter.
Start without a project.
No mandatory onboarding package. You choose your sector, and your word, statuses and fields are ready.
Marketing and sales in HubSpot?
Leave them there.
Your campaigns and deals stay in HubSpot. In Yusral your team follows up every customer question, from the first email until it is done.
- 1Create an account, no credit card needed
- 2Choose your sector, the statuses are ready straight away
- 3Connect your customer service mailbox