Planner alternative.
Planner shares out tasks inside Microsoft 365. Yusral starts with the customer: every email or question becomes a case with an owner, on top of your Outlook.
The difference.
Microsoft Planner
Tasks and plans for your team, in Microsoft 365.
- Boards
- Checklists
- Labels
- Timeline
- Sprints
- Teams
Yusral
Customer questions with email, an owner and planning.
- Cases in your word
- Email becomes a case
- Relations
- Planning on Outlook
- AI, off by default
- MCP
Side by side.
| Feature | Yusral | Microsoft Planner |
|---|---|---|
| Built for | Following up customer questions until they are done | Your team’s tasks and projects |
| Email becomes a case or task | Yes, automatically from your own mailbox | Not built in, but possible through Power Automate |
| Set up for your sector | Yes: your word, statuses and fields | Buckets and labels; custom fields from Plan 1 |
| Project planning | Tasks with a deadline, no Gantt | Timeline, sprints and dependencies from Plan 1 |
| Outlook calendar | Schedule work in everyone’s calendarIn Professional | Tasks in an Outlook calendar view |
| In Microsoft 365 | Mailbox, calendar and sign-in with Microsoft | Built into Teams and the Microsoft 365 apps |
| Reports | Incoming cases, response time and workloadIn Professional | Chart view of progress |
| Permissions | Five roles, from Owner to Viewer | Access through Microsoft 365 groups |
| AI assistant | Model in the EU, off by defaultIn Professional | Copilot as an add-on, €26 per user per month |
| Price | From €20 per user per month | Included in Microsoft 365. Plan 1: €8.70 per user per month, billed yearly |
| Free trial | 14 days, no credit card | Plan 1: one month, credit card required |
Information about Microsoft Planner, checked on 6 November 2026. Sources: plans and pricing, basic and premium compared, email to a task. Prices and features may change. Microsoft prices excl. VAT, billed yearly. Yusral price: Starter billed yearly, excl. VAT; AI and planning are part of Professional (from €32.50). Microsoft Planner is a brand of its owner.
Why Yusral?
Email comes in by itself.
No flows to build. Connect your mailbox and every new question is ready as a case, with the customer attached.
You see the whole customer question.
Emails, notes, tasks and documents sit together. Whoever takes over doesn’t have to search for anything.
Outlook stays your calendar.
Schedule a case and it shows up in your colleague’s Outlook calendar. No second calendar to keep up to date.
Internal projects in Planner?
Fine.
Keep your internal projects and sprints in Planner. Everything that comes from a customer, you follow up in Yusral, next to the same Outlook.
- 1Start your trial, without a credit card
- 2Choose your sector: word and statuses are ready
- 3Connect your Microsoft 365 mailbox or create your first case