From call-out to job.
A customer reports a breakdown. Your team sees at once which appliance it is, where it is and who is going.
Ready from day one.
Choose "Installation & technical services" when you start and you will find this straight away.
Every call-out becomes a job
Your French-speaking colleagues read that word in their own language.
Types, categories and Scheduled
Breakdown, maintenance, installation, quote. Heating, plumbing, electrical, ventilation. Plus an extra status, Scheduled.
Fields for the appliance
Address, appliance type and warranty until. Add other fields whenever you like.
Reminders and a quick reply
A day before the deadline and on the day itself. The reply "Confirm appointment" is ready to use.
Even when your technician is on the road.
One point of contact
Your customer emails one address.
Not the technician’s mobile. The job goes to that company’s regular technician.
No point of failure
Bram off sick? Wim goes.
He sees the address, the appliance and what Bram already did.
Sound familiar?
- "The customer calls about a breakdown."
- You create the job yourself, with the address and appliance type.
- "Typing the same confirmation every time."
- "Confirm appointment" is already there as a quick reply. Adjust it to your own style.
- "Is that boiler still under warranty?"
- The Warranty until field is on every job. You see it before you set off.
- "A quote is gathering dust."
- Give it the type Quote and a deadline. Whoever follows it up gets a nudge a day before.
Your customers’ addresses and details stay in the EU.
Your first job is waiting.
Types, categories, fields and a quick reply for installers are already set up. Type your company name and see what it looks like.
Start your 14-day free trialTwo weeks free, without a credit card. Then you decide.